What would you do if your business suffered a ransomware attack tomorrow? Do you have a contingency plan in case of a tornado, hurricane, or earthquake? The unexpected can happen anytime, and small businesses can get hit particularly hard.Small businesses are the backbone of many economies. They are critical for job creation, innovation, and community …

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with.In today’s world, people can order something on their phones and see it on their doorstep the next day. …

One area of cloud computing that is used widely, but often isn’t as flashy as the software side is cloud storage. Storing files in the cloud to make them easily accessible and shareable from anywhere was one of the very first uses of the cloud that was adopted widely by many users.As advances like automation …